Your privacy and the protection of your sensitive personal information are important to us. Because we collect and/or store certain types of information from and about you, it is necessary to explain our policy and the terms and conditions surrounding the capture and use of that information.
This policy discloses which information we collect and how we use it, as well as the choices you can make about the way your information is collected and used. We also explain how any personal and/or personally identifiable information that we may request will be used; these explanations can usually be found on the same pages where the information is requested. We also detail below our security policy which describes how your personal information is protected both electronically and physically.
By using the Service, you consent to the collection and use of information in accordance with this Policy.
The Company reserves the right, at its sole discretion, to modify or replace this Policy by posting the updated version on the Site. It is your responsibility to check this Policy periodically for changes. Your continued use of the Service following the posting of any changes to this Policy constitutes your acceptance of those changes.
Information We Collect
In general, and as described in detail below, we collect several types of information from you:
• Personal data required to verify your identity
• Personal, business and financial data necessary to assess your eligibility and for verification. Optional personal and business information you may wish to share in the furtherance of your goals in using our site
• information (such as your name, email and postal address, telephone number, sex, and country of residence, etc. but not limit to) that you provide by completing forms on the Site, including if you register as a user of the Service, subscribe to our newsletter, upload or submit any material through the Site, or request any information;
• Information about your visits to and use of this web site to help us maintain the appropriate features, functionality and user experience
All Users
We collect personal and financial information from you while you use the site, and most of this collection occurs during registration. Some information is required and some is optional, some will remain private and some will be displayed to other users. We always let you know which is which. Additional information may be gathered during your subsequent use of the site, whenever you choose to provide it.
Certain personal information must be supplied during the site, project, project owner, vendor registration processes, as indicated below, in order to (a) enable registered users to login to the site, (b) determine borrowers’ eligibility (c) verify projects, project owners, contributors and vendors (d) establish project owners, contributors, and vendors communications and transactions by verifying that they are at least 18 years of age, and (e) guard against potential fraud. This basic personal and business information includes but not limited to:
• Your name (member, project owner, vendor registration)
• Your email address (member, project owner, vendor registration)
• Your date of birth (member, project owner, vendor registration)
• Your home address and telephone number (member, project owner, vendor registration)
• Your Social Security number or Personal Identification number (member, project owner, vendor registration)
• Your business description and intent
Project Owner, Member, Vendor
When you register as a project owner we will request some required and optional data in order to facilitate such activities as:
• Generating a public project owner, member, vendor profile on the site
• Enabling our financial services partners to implement fund transfers and the receipt of payment
• Contacting you if there is a problem completing a transaction you requested or to discuss a problem with your account
• Maintaining regular communications with you concerning transactions you initiate, as may be necessary to execute transactions you request, requesting information or assistance, making payments, transferring funds, etc.
In submitting a request to use our services offered through this website, when you sign your agreement to proceed you are consenting to the disclosure of your personal and financial information, including but not limited to name and address, with third party investors or vendors in with whom you are or may be matched. You may be matched with third party investors Raisevolume intends to transfer your personal and financial information. You are extending an express invitation to each third party or vender to contact you via telephone, email or the Raisevolume platform via the information you provided in your registration. Submission of your electronic signature provides consent to such contact from third parties or venders even if your phone number is on any Do Not Call list, or by email at the email address you provided and you consent to receive such communications so it will not be considered unauthorized by any local, state or federal law or regulation.
Analytics Tools
Finally, we collect information about your computer and your visits to our web site, such as your IP address, geographical location, browser type, referral source, length of visit, and page views through the use of log files. We use this aggregated information in the administration of our web site to improve its usability and to evaluate the success of particular marketing/advertising campaigns, search engine optimization strategies and other marketing activities. We use non-identifying and aggregated information to help optimize our web site based on the needs of our users. No personal or personally identifiable information about any individual user is collected or will ever be distributed to third party organizations for any purpose, including marketing.
We might use analytics tools and other third party technologies, such as Google Analytics, to collect non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.
The third party analytics companies who collect information on our Sites and/or Services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.
In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of Raisevolume Sites and/or Services and to otherwise collect and use data about your use of Raisevolume Sites and/or Services. For more information about this practice, please refer to the Google section below.
You may opt out of Google Analytics by visiting the Google Analytics opt-out page.
Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.
Advertising
We use user information, including Personal Information, behavioral metrics, Geo-location data, demographic data and marketing preferences to personalize and display advertisements and other content for you.
Communications
When you register on our site you will receive emails that confirm specific actions you requested. You will receive notifications confirming your registration, the successful verification of email addresses and accounts, and confirmation of successful submissions. You will also receive progress updates on the status of goal amount requests and submitted portfolios. These are transactional notifications that you cannot opt out of receiving, as they are in place to protect the security of your account and your personal information. We might also send you responses to any emails you send us. From time to time, we might also send user surveys and requests for user feedback regarding user experience and site operations. The completion of these surveys or requests for feedback is strictly voluntary. If you have questions in regards to the above, please write to info@raisevolume.com.